For scaling teams

Onboarding: a laptop, a buddy, and a wiki last updated two reorgs ago.

Meanwhile, everything your new AE, engineer or CSM actually needs to know is buried in Slack. Firstweek digs it out and writes it up. Cited, manager-approved, before day one.

Read-only connections: Slack · Confluence · Jira · GitHub · Google Drive · HubSpot or Salesforce

Your People team owns onboarding. The context lives in Slack. Nobody's job is connecting those two facts.

Where the context lives

Why pricing changed last spring. Who owns the enterprise accounts. Why the billing service is held together by one cron job and a prayer. It's all written down. Across 300 Slack channels.

Who owns the gap

Your team built the checklist and the 30-60-90 template. Managers were supposed to fill in the role-specific part. They were also supposed to update the wiki.

What Firstweek produces

Firstweek reads Slack, Confluence, Jira, GitHub and your CRM, and writes each new hire the actual story of their team. The manager approves it in ten minutes instead of writing it never.

What the gap costs

Your new engineer is on payroll from day one. For the first few months, most of that buys questions.

Each question costs twice: once for the person asking, once for the senior engineer who stops to explain the billing service. Again.

Put a number on it →
Only 12% of employees strongly agree their organization does a great job of onboarding new employees. The other 88% are being polite.
Gallup
Every claim links to the Slack thread, page or record it came from.

Questions

Great. So does everyone. Firstweek reads Confluence and Google Drive, along with the Slack threads explaining why half of it is wrong.

Slack, Confluence, Jira, GitHub, Google Drive, and HubSpot or Salesforce, through read-only connections. You choose the channels, spaces and repositories. Raw messages are never stored; only summaries persist.

Firstweek writes it. The hiring manager reviews and approves it before the new hire sees anything.

All of them: AEs, CSMs, product managers, engineers, and anyone else whose context lives in your tools.

Run it on your next hire. 30 days. Then we talk.

How the pilot works →